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Yes, we are the official distributor for the book Delay Deny Defend by Jay Feinman. Paperback edition is back in stock and ready to ship All orders ship free of charge via US Media Mail (2-8 Business days) Orders will ship the very next business day after purchase Why Insurance Companies Don’t Pay Claims And What You Can Do About It Consumers buy auto insurance and homeowners insurance to be protected from financial disaster. If you are injured in a car accident you will suffer physical pain and emotional distress. If your house is inundated by water you will undergo aggravation and inconvenience. No one can do anything about that. But if you have insurance, at least your insurance company will protect you from the financial consequences of the unfortunate events. That is why you buy insurance: to cushion the blow of accidents and injuries. Your insurance company pays for your medical bills, the repairs to your house, and the other expenses you are entitled to under your insurance policy. Too often, however, it doesn’t work that way. The insurance company you trusted will delay paying for your loss, deny payment of part or all of your claim, and aggressively defend the lawsuit you are forced to bring to make the company live up to its promise. The reason is simple: The less the insurance company pays out in claims, to you and people like you, the more it makes in profits. Delay, deny, defend is a violation of consumers’ reliance on their insurance companies. It hurts people when they are at their most vulnerable and it erodes the trust that all of us put in insurance. This book explores where and how delay, deny, defend occurs in homeowners and auto insurance, why it has increased, and what can be done to stop it.